TERMS & CONDITIONS

Warranty

 

Yak and Yeti Trader does not provide warranties of any kind on any of its products. Our pieces are handmade by artisans globally they may have slight flaws, cracks or imperfections some pieces may display a wood binding product putty type which give them a unique character as no one piece will be identically the same this is not considered a fault . The materials used are natural and raw they may have variances in colour and form. Teak timber  contains natural oils after time it may fade into a light grey patina after some time slight cracks may appear this is the inheritance and style of the timber if you prefer the golden colour of the teak wood we recommend teak sealer rather than using a teak oil this maybe used to maintain the original colour slow the fading process. We reserve the right to update the terms and conditions set out herein without notice.

 

Purchases

All orders that are placed through our online store is an offer by you to state you are purchasing the particular item in accordance with our terms and conditions.

We reserve the right to accept or reject an order you make using our Website for any reason. We advise you to please select carefully. Every effort has been made to ensure our products/colours are represented accurately, different colour calibrations of each system can impact your screen reproduction.  Furthermore, we reserve the right to cancel your order and provide a refund should our manufacturer advise us they are unable to supply a particular item. They require a skilled workforce to make our range and labour shortages can occur from time to time.

 

Pricing

 

All prices are listed in Australian Dollars and they include GST. Yak and Yeti Trader reserve the right to change the pricing at any time without any notice.

By placing an order, you agree to pay the stated price plus any applicable shipping and handling charges. International shipping may require a Duties and Taxes payment which is payable by the client and advised by the carrier.

 

Pre-Orders / Back Orders

 

Pre-Orders require a 50% deposit the deposit is non refundable if the order is canceled. Delivery dates are a approximate and for guidance only. We will make all efforts try to get your order dispatched as soon as possible. As our pieces handmade sometimes we are affected by delays outside of our control. We reserve the right to cancel the production of any of the products in our collection. In this circumstance the payment that was received for the order will refunded to the customer if applicable.

 

Privacy Policy

 

Here at Yak and Yeti Trader we love to offer you an amazing unique online shopping experience. All information is that is supplied by you is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your consent.

To place an order with Yak and Yeti Trader you will be required to provide some personal information such as name, email and delivery address. We will also collect financial information such as credit card number, expiration date and the 3 digit security code. We require this information for billing purposes only to complete your order. In the circumstance if we have trouble processing an order, we will use your
contact information. Your telephone number is required for shipping purposes if the courier or driver requires contact you regarding the delivery.

The apps that we use to collect your data are located here:
Privacy Policy

Yak and Yeti Trader uses cookies on www.yakandyetitrader.com. By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies.

How Yak and Yeti Trader uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

Disclaimer

 

Yak and Yeti Trader endeavour to make every effort possible to provide accurate and updated content on this website. Unfortunately there may be occasionally price changes, sold out goods or unforeseen back orders and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Yak and Yeti Trader, nor any employee or representative of Yak and Yeti Trader will not be liable for damages arising from the use of this website or the products sold here.

*Professional installation is required for installing our hanging chairs. Fittings are not included. Please install your hanging chair from the top outer frame work. We do not take any responsibility for damage of any property or personal injury. Yak and Yeti Trader exclude all liability to you or anyone else for any loss or damage of any kind.Any dispute arising between a customer and Yak and Yeti Trader will be settled in accordance with Australian Legislation.

Oversized Items

Due to the construction of the product, our oversized rattan and timber items are shipped fully assembled. Please select and purchase carefully, please be sure to double check the measurements and dimensions to ensure they will fit through doorways/access points. Yak and Yeti Trader will not accept returns of any pieces if an issue arrises is listed above.

Free Shipping

On Purchases over $200 *Excludes oversized & heavy items, wholesale orders and sale items.

Sale Storewide 10K Celerbration

*10K Sale Storewide stocked items only excluding some selected pieces & Pre-Orders/ Back orders. Sale starts Friday the 11th of October until Midnight Sunday the 13th of October.